Ordering a Custom Design

We also accept custom design orders.
Based on your preferred motif, a lacquer artist will create a design and apply the splendid maki-e (gold lacquer) to piano parts or spoons. Alternatively, you can entrust us with photographs of your beloved pets, family members, or acquaintances, and a chinkin (gold inlay) artist will apply the chinkin to portraits, decorative frames, and other items.
We will proceed with the design while consulting with you.

STEP 1
You can place your order through retone.jp by selecting one of our "Custom-Made Design" products, or you can contact us for a consultation.

STEP 2
Design Consultation Begins: We will begin the design consultation via email or LINE between you, the craftsperson, and our company. Please tell us about your preferred motifs and designs. The craftsperson will then create a rough sketch (monochrome).
If you would like to have photos of your pets or family members incorporated into the design using the chinkin technique, please send the photos to us so we can receive them.

STEP 3
If you would like to have the Saikikou maki-e (lacquerware) applied to piano parts or spoons, we will provide you with a rough sketch (monochrome). Production will begin only after we receive your design approval.

STEP 4
Please transfer the payment to our designated bank account. We will begin production after confirming receipt of your payment.

STEP 5
After production is complete, we will send you your custom-made product along with the photos you provided.